Shipping
Shipping to France
All orders are shipped to France via Colissimo and delivered with signature confirmation.
International shipping (European Union and Switzerland)
All orders are shipped to the European Union and Switzerland via Colissimo International delivered wit signature confirmation.
How much does the shipping cost?
Shipping charges are calculated based on the travel distance and on the value of the order as follow:
Metropolitan France (domestic shipping)
From zero to €98 = €7
From €99 to €139 = €9
From €140 = free of charge
EUROPE ZONE 1 & 2 COLISSIMO including:
Germany, Belgium, Netherland, Luxembourg, United Kingdom, Eire, Italy, Spain, Portugal and Austria
From zero to €98 = €9
From €99 to €196 = €12
From €200 = free of charge
EUROPE ZONE 3 & 4 COLISSIMO & OM1 including:
Denmark, Hungary, Poland, Czech republic, Slovakia, Slovenia, Estonia, Leetonia, Lithuania, Switzerland, Greece, Iceland, Finland, Norway, Sweden, Turkey, Islands of Spain (The Balearic Islands including Mallorca, Menorca and Ibiza), Island of Portugal (including the Azores Islands, Canary Islands, Madeira), Romania, Bulgaria, Albania, Montenegro, Croatia, Bosnia, Slovenia, Malta. Overseas France (including Guadeloupe, St Barthelemy, St Marteens, Martinique, Reunion Island, French Guyana, Mayotte, St Pierre and Miquelon)
From zero to €98 = €9
From €99 to €196 = €15
From €200 = free of charge
When can I expect to receive my order?
As soon as your order is placed we do everything possible to have your order processed, packaged, and shipped as quickly as possible. Usually it takes 2-3 business days to receive your order if you are based in Metropolitan France. All orders can be tracked by logging into Colissimo website with the tracking number sent with your invoice.
What should I do if I do not receive my order?
Once the warehouse has prepared your order to ship, you will receive an email with the tracking number and package content. In case of problem or delay, please contact customer service via the contact form or send a message at hello@fabulous-island.com
Exchange and return policy
Can I exchange my items?
Currently exchanges are not available. Returns for the purchase price of goods must be postmarked within 14 days of receipt.
What is the return policy?
Return request must be sent to us within 14 days of delivery. Customer is responsible for all shipping and return charges.
Please complete the return form and send it directly to FABULOUS ISLAND LTD following this link: https://www.fabulous-island.com/shop/historique-commandes We will
immediately send you instructions, and approval of your return.
Items must be in original, new condition- unwashed and unworn and in original packaging (even if they were unpacked), to be eligible for a return. Returns must be sent postmarked within 14 days of receipt of the return approval to the following address:
AEP LOGISTIC pour FABULOUS ISLAND LTD – PAAP - 25 Rue Georges Claude
13798 AIX EN PROVENCE CEDEX 3. FRANCE
Anything returned not following these guidelines are at the full discretion of FABULOUS ISLAND LTD, and may be subject to a return refusal. By ordering from FABULOUS ISLAND LTD, the buyer agrees to these terms.